The acetate used is easy to trace through the supply chain as the suppliers are few and well established. Components come mostly from Japan or Germany, with up to seven different suppliers contributing parts for each pair.
ELK glasses are made collaboratively with an independent operator Hint, who is a small, Hong Kong designer trading under the name DH Solutions. Making eyewear is reliant on many different and highly specialised components and suppliers. As such, Hint facilitates these processes for us. ELK have visited the suppliers at each stage of the process, despite its length and complexities.
The glasses are assembled in a new factory in China that meets REACH standards. The owner has set up his factory according to ISO standards, and they are working to gain full accreditation.
Our store is based in Taupo, New Zealand but we can ship worldwide. All product prices are in New Zealand dollars, as well as shipping prices.
Orders received by 10am, we aim to dispatched the same day on an overnight service to the North Island, two day service to the South Island. Orders received after 10am will be dispatched the next working day.
On all shipping please allow for courier delays at this time.
Shipping within New Zealand Next day service - $12 Heavy/Large products - $35
Australia 6 - 12 working days - $22 Heavy/Large products - $45
Rest of the World 10 - 18 working days - $35
International parcels are sent standard post.
This cost is based on standard items - heavy or large items will need to be costed before being sent. If you are an international customer we will be in touch to confirm shipping costs and times.
Payments can be made at the checkout by credit or debit cards and Afterpay. Credit cards accepted include Visa and MasterCard. We do not accept Diners Club. Afterpay is split into 4 payment and processed fortnightly. For more information please visit www.afterpay.com/en-NZ/how-it-works.
If you are wanting to make a payment for a Layby you can transfer to the following account. Please use your full name and 'Layby' in the reference.
Bank Acc: ANZ 06-0429-0295972-00 Acc Name: The Mothership NZ Ltd Ref: Full Name & Layby
Products listed online reflect available stock in the Taupo store. However, there are some unique items that are not listed. If you have seen something in-store that is not available online please email us at email@example.com and we will check availability and come back to you.